Format: Four modules, self paced, completed independently. A Pre-Course Reflection to start, module lessons in between, Final Reflections plus an end-of-course quiz to close it out.
Who it’s for: Anyone who leads people through change, whether a full restructure or a smaller shift in how a team works. No prior training in change management assumed.
The four modules:
1. How People Actually Respond to Change: why logical agreement with a change doesn’t equal emotional or practical readiness for it, the three phases people typically move through (Ending, the Messy Middle, New Beginning), and how to match support to the phase someone is actually in rather than the phase leadership assumes.
2. Leading Others Through Uncertainty: the practical skills of communicating clearly when full information isn’t yet available, what people need to know and when, and how to maintain standards honestly without pretending the transition isn’t affecting people.
3. Resistance & What It’s Really Signalling: distinguishing the different sources of resistance, reading it as potentially useful information rather than only an obstacle, and knowing when it’s crossed the line into a genuine performance issue.
4. Building Sustainable Adaptive Capacity: the difference between surviving a change and building a team that gets measurably better at handling the next one, and the habits that make that difference real.
Curriculum
- 1 Section
- 8 Lessons
- 4 Weeks
- Modules9
- 1.1Welcome Note
- 1.2Pre-Course Reflections
- 1.3Workbook
- 1.4Module 1 – How People Actually Respond to Change
- 1.5Module 2 – Leading Others Through Uncertainty
- 1.6Module 3 – Resistance to Change
- 1.7Module 4 – Building Sustainable Adaptive Capacity
- 1.8Post-Course Reflections
- 1.9Introduction to Change Quiz24 Questions
Instructor
